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SaaS sprawl

Development enhanced by AI

A clinic reception desk overwhelmed by five different computer
screens, each showing a different software interface, with the
receptionist looking confused and exhausted in the middle.
Stacks of papers and sticky notes everywhere. Warm clinical
lighting. Flat 2D editorial illustration style, muted tones
with small pops of colour on each screen, slightly wry in
tone, no text in the image.

March 21, 2026 Madalin

Madalin

Madalin

SaaS Sprawl: How Clinics End Up Paying Five Vendors for One Job

It starts with one tool that almost fits. Then another to fill the gap. Then another. Here's how clinics end up with five vendors doing what one system should — and what to do about it.